Café Book Nook Kit DIY Wooden Bookend Bookshelf Insert French Country

We accept nearly every form of payment under the sun. If you don't see your preferred form of payment at checkout (after checking Shopify payments), then use the contact form, send a message, or use the chat Life Saver in the bottom right corner.

Yes! In addition to pay over time that other providers may give (such as Shopify payments, Amazon, or PayPal), we have partnered with Affirm to offer the gold standard of small easy payments. Just be sure you understand the conditions for repayment before you agree to the terms!

Chances are, the answer is yes! Send a message to the seller who will work with you to customize the item how you would like it.

Yes! Orders that reach a subtotal of $50 should have free shipping automatically applied. If not, just enter in FREESHIP50 to get the discount.

Additionally, orders with 5 or more items also qualify for free shipping! This one does NOT automatically apply (current platform limitation), so please enter in FREESHIP5 to get the discount.

Yup! The discounts are automically entered as coupon. On this site, it goes by collection. So, if you order multiple items in a collection, you should receive a corresponding discount. They must all be in one order for it to work. If it's not working for you, simply message the seller explaining the situation and we'll make it right!

You can see the refund/return policy here:

https://protogenesis.twigpi.com/pages/return-policy

or here:

https://protogenesis.twigpi.com/66670723387/policies/refund-policy.html?locale=en-US

We try to keep it as fair as possible. Please do not hesitate to report if something is wrong. The way we see it, the sooner we can fix the problem for you, the sooner we can prevent it in the future.

Our products should have a reasonable lifetime. We do not believe in the practice of planned obscelence, which is the practice of intentionally shortening the life of a product in order to entice the consumer to purchase more of the product. We offer parts and support for several of our products and a fair return policy for defective items. We would rather learn from mistakes and make an item better rather than let the customer take the L (loss).

I mean, everyone is going to say that, yes of course their own site is legitimate. We haven't been around long enough to establish a real presence, so the best I can do is give four tips on recognizing fake websites.

1. Check whois.com/whois and enter the website. See how much time has passed since the website was registered. Freshly registered websites are more suspicious because fraudulant websites will eventually get caught. If you check twigpi.com, you will see it was registered on: 2019-03-0, for a period of ten years. That's not cheap - it's a long term commitment.

2. Is there real contact information? Check the website for contact information and see if you get a response when you try it. Zero contact information or zero response within 1 to 2 business days is a red flag. I make it a point to respond to every channel that customers attempt to contact me on, whether contact form, email, social media chat, or phone. I want customers to know that I am here for them.

3. Check google transparency report by navigating to: https://transparencyreport.google.com/safe-browsing/search
and typing in the website. Sometimes it will be able to tell you if a site is associated with fraud.

4. Are there a zillion ads all over the website? That can be a dead giveaway that something is suspicious. I try to keep the site clear of ads, so generally the only promotions you should see are for amazing products on this website.

Hope this helps.

No idea, because I didn't know about it. Send me a message and I will get it working ASAP!

Short answer: No, we do offer up your information to someone in exchange for money. The cookie permission app requires us to have that link there.

Fuller answer:

Even though we don't sell personal information, there is an option to collect information that you voluntarily provide, like an email address, for the purpose of marketing, such as an email newsletter that sends discounts. This falls under the legally defined heading of "selling of personal information." Additionally, we are required by California to allow residents of California the choice to not have tracking information collected for analytical dashboards to let sellers know what demographics are shopping their items. This is an option in the cookie permission app and is taken care of through that app.

Besides being the coolest sounding word ever, Protogenesis is a term for the act of the first forms of life reproducing. It represents spontaneous creation, a chain reaction that results in growth, budding, and duplication. That step from dead inorganic matter to living, reproducing cells.

Here at P·R·O·T·O·G·E·N·E·S·I·S we encourage spontaneous, creative ideas that transform the dull and mundane in your day to day into something that gives continual, artistic fun or functional pizzaz.

Pangolin are amazing mammals covered in keratin scales, the same material hair and fingernails are made of. They look similar in shape to anteaters, but are more closely related to dogs, cats, and bears! There are 8 species of pangolins worldwide, with 4 in Asia and 4 in Africa. Some live in trees and some live on the ground. Their scaly armor makes them impervious to all predators...except humans. All eight pangolin species are listed as vulnerable, endangered, or critically endangered due to poaching and trafficking by humans.

Twigpi (pronounced twig-pie) started as my chosen screen name. Twig is a name and an acronym for That Which Is Good. I add the number Pi instead of traditional numerical digits since Twig is usually taken.

Recycling is an important habit to develop. We all have our parts to play, and using creative ways to reuse spent items for packaging creates a quadruple win.

Win-Win-Win-Win

1. It's good for the environment. Getting more use out of manufactured items means less resources go to waste and less stuff goes into landfills.

2. It's cheaper for us. We save money by turning cereal and cracker boxes into shippers.

3. It's cheaper for you. If we save money, then you also save money, because we are able to offer items cheaper.

4. It provides an inspiring example. It's really a small act on our part. It's not like we're making huge dent. But small things add up, and sometimes you can inspire others to act. When we come together, then we really start to make a difference.

Most people we've discussed this with have expressed gratitude and amazement about our upcycling initiative, so take it as a reasonable cost-saving measure that shows respect for the environment. As long as the packaging is adequate to protect the product inside, then we consider it a job well done!

It's possible. Ask yourself 3 questions:
Is it something a hobbyist would use?
Does it fall under at least one of the four categories: Crafts, Décor, Tools, Games?
Is it flippin cool?

The more yeses you can give, the more likely we can sell it here. Doesn't hurt to shoot us a picture anyway, though. Ideas are loved here!

Use the Contact Form, send a message, or use the Life Saver on the bottom right to chat with us about it. It's our intention to have great product photos for everything, and even nice videos, but it takes time to do it all. However, at your insistence we can prioritize a certain item and make sure to get it at the angle you'd like to see!

Not yet, but it's coming! If you really can't wait, send us a message using the contact form, and gift card implementation will be moved to the priority list.

We are definitely open to partnerships of that kind. Contact the seller to discuss options and tracking. Please be prepared with how you'd like to promote, whether you are an influencer on social media or are in a position to spread business cards. We'd love for more customers to have access to our cool stuff.

Don't worry! We're friendly, just let us know. You can use the contact form, send a message, or use the Life Saver icon on the bottom right to send us a chat using your preferred platform.